We have been advised of imitation quadrant stickers on cylinders brought into IDEST centres for filling. The origin of these stickers appears to be:
Thanet Diving & Watersports, 4 Military Road, Ramsgate, Kent CT11 9LG
Thanet Diving & Watersports do not have permission to display our blue cylinder quadrants. The quadrant, its use, layout and colour are all protected by copyright listed with UK Intellectual Property Office.
Standards displayed on this label are incorrect so it is a fair assumption that this company are not working to correct inspection and testing protocols, using certified tools, or being regularly inspected as per HSE DVIS 11.
The stampings shown in the photographs do not follow standards convention and as such breach ISO 13769:2018.
IDEST centres coming across a cylinder with these stampings or labels are advised to remove the offending blue quadrant and refuse to fill the cylinder. Please explain why you have done so to the customer so they can take the matter up with Thanet Diving & Watersports. Your staff may be put at risk by filling the cylinder.
Engage with the customer and explain that they have wasted their test fees as the cylinder will not be recognised as “in test” for filling at an IDEST filling centre. You can also offer an alternative service provision to ensure the customer is no longer likely to be turned away.
Here are photographs of an example cylinder that was presented for filling at an IDEST centre: